Last updated: April 30, 2026

Austin Visuals LLC is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or engage our services. By using our website or communicating with Austin Visuals LLC, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, company name, project details, and any other information you choose to submit through contact forms, email, phone, or other communications. We may also collect basic technical information such as IP address, browser type, device information, pages visited, and usage data through standard website analytics and cookies.

How We Use Information

We use the information we collect to respond to inquiries, provide estimates, manage projects, communicate with clients, improve our website and services, maintain business records, and comply with legal obligations. We may also use contact information to send important administrative updates related to your project, account, or requested services. We do not use your information in ways that are inconsistent with this Privacy Policy.

SMS Communications

If you provide your mobile number, Austin Visuals LLC may use it to send service-related text messages, including updates about your project, scheduling, account matters, or requested communications. Mobile and SMS information will not be sold, rented, or shared with third parties for promotional or marketing purposes. Standard message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP where applicable or by contacting us directly.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, including providing services, maintaining records, resolving disputes, and meeting legal, tax, or regulatory requirements. When information is no longer needed, we take reasonable steps to delete or securely store it in accordance with our business practices and legal obligations.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Austin Visuals LLC at nancyschirm@austinvisuals.com.